Help Centre

Clear Answers. Zero Ambiguity.

Select a category below to get straightforward answers explaining how Dysank protects your family, your capital, and your child's progress.

4 Questions

Money, Escrow & Wallet Security

Yeh advance payment nahi hai; yeh ek secure escrow protection pool hai. This deposit verifies your genuine intent and secures an elite domain specialist's dedicated schedule block on our ledger. Your funds sit safely locked in the platform escrow and are never released to the mentor until they upload a verified session log that you approve on your terminal.

Escrow Protected

You retain 100% liquidity control. If no mentor validates your request, or if you choose to decline the contract after a live diagnostic demonstration session, the system executes an automated ledger reversal. The full amount returns to your active Dysank Parent Wallet Locker instantly with zero processing deductions.

100% Refund

The system automatically executes a real-time delta balance adjustment. Once you select and confirm your final tutor, the backend algorithm calculates the exact difference between the maximum deposit pool and that specific tutor's actual rate. The remaining extra amount is instantly credited back to your retrievable wallet balance.

Auto Adjusted

Once a refund hits your platform wallet, you can initiate a standard withdrawal command at any time. The capital is securely routed back to your linked bank account via verified payment gateway channels within 2–3 standard banking days.

2–3 Banking Days

Still Have a Specific Question? Let Our Systems Demonstrate the Dashboard Directly.

Our support specialists are available 24/7 to resolve unique family requirements, explain escrow setups, and fast-track your tutor matching process.

No commitment required — first session is completely free.